We ship by Fed Ex Ground.
Incorrect Item - If you receive an incorrect item-we need to know and also need to know if you still want the correct item. We will ship the correct item out regular ground at our expense.
Damaged Item - If you receive a damaged item from Fed Ex - we will reship another item at no charge to you. You must, however hold onto the item for 7 business days in case Fed Ex picks up the damaged item.
Defective Item – If you receive a defective item - we will reship another item at no charge via Fed Ex ground. You must, however hold onto the item for 7 business days in case Fed Ex picks up the defective item.
Returns – If you need to return an item to us for any reason other than the above we will only refund your cost of the item less 20% restocking fee if it is in stock-able condition. This means item must not be opened and can be put back in stock to be resold.
We can be reached via e-mail at: firstname.lastname@example.org
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